What is the solution for access the drive and recovery the files?
Answer:
This drive has two possible failures: bad sectors; common firmware failures. Mostly this drive has bad sectors in the booting section and require some special tools, users can try some data recovery software first such as R-studio, DMDE, etc.
If the data recovery software solutions don't work, need to use professional data recovery hardware tools such as the DFL-URE data recovery tool, users just simply connects the USB hard drives to the URE, users can see all the lost data directly.
Here is one video how the DFL-URE is used to recover the USB hard drives:
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