Seagate Barracuda 7200.11 and 7200.12(Es.2) recovery

Seagate Barracuda 7200.11 and 7200.12

All registered users of the client forum can download this update right now! Please visit the user forum at http://www.salvationdata.com/forum/viewtopic.php?f=4&t=4
Update Date: 2009-11-18Update Version: v4.20

Seagate hard drives play a very important role in hard drive market and Seagate data recovery is becoming more and more popular. For the recovery of Seagate Barracuda 7200.11 and 7200.12 with new hard drive technologies, data recovery providers meet their embarrassment moment for lack of good tools to work with for positive results.

SalvationDATA Seagate Doctor follows this situation and new data recovery solutions to Seagate Barracuda 7200.11 and 7200.12. The main functions added in version 4.2 are listed below:

New function 01: Clear password for Seagate Barracuda 7200.11 and 7200.12Note: When data recovery engineers are going to use this function, you are required to load resources from the HDD and then you can use the ‘One click password removal’ function.


New function 02: Read Firmware by PCHS for Seagate Barracuda 7200.11 and 7200.12, based on this function, the future releases of Seagate Doctor will be put focus on the operation of firmware modules.

New function 03: “Translator Regeneration” and “Recover HPA” for Seagate Barracuda 7200.11 and 7200.12

New function 04: “G-list to P-list” for Seagate Barracuda 7200.11 and 7200.12, this function is mainly used to repair bad sectors, please note if you want to recover the data, never use this function.

Besides above new functions, remember Seagate doctor has solutions to the following failures:
HDD Status stays BUSY;
HDD being detected with 0 in LBA;
HDD reports SMART error on startup.

SalvationDATA R&D center is working on more and more solutions to add to Seagate Doctor for Seagate Barracuda 7200.11 and 7200.12 and you can always get the latest news by visiting our press center: http://www.salvationdata.com/data-recovery-company/news.htm
If you are interested in this data recovery tool, we welcome your suggestions and enquiry to info@salvationdata.com!

Flash Doctor Video case studies

Dear customers,

Thanks for your continuing support to SalvationDATA and as there are more and more flash doctor users requiring the release of English vedio case studies, our engineers have worked them out and publish here for downloading:

About FC1692:
http://www.salvationdata.com/downloads/forum/flash-video/flash-doctor-video1.rar

About CBM2090:
http://www.salvationdata.com/downloads/forum/flash-video/flash-doctor-video4.rar

About F2-L16XT:
http://www.salvationdata.com/downloads/forum/flash-video/flash-doctor-video5.rar

SalvationDATA will always listen to you and make further improvements on our tools and support.

If you are interested in Flash Doctor, simply drop an email to edisonsalvationdata.com or infosalvationdata.com

New versions of SalvationDATA Data Recovery Tools are available

New versions of SalvationDATA Data Recovery Tools are available after the extensive test!
We are glad to announce that we have finished the beta test of the new versions of data recovery tools which have new functions appended:

1. Flash Data Recovery Tools Flash Doctor Ver.1.40
1. Add the feature to modify page size.

For some FLASH devices, the data recovery tools can not correctly detect the real page size; therefore the data recovery tools provide an option for users to modify page size after analysis. Example, if the data recovery tools detect the page size as 4224, but users find that data is not complete in a page, namely there is not enough bytes to form a sector. In this case, users can modify the page size and read the chip again using the data recovery tools.Procedure for modifying page size using flash data recovery tools:

Step 1. Input added bytes in the blank marked in red as above. Example, if users think that real page size should be 4288, you need to input 64.Step 2. Click the button of Chip Identification.Step 3. Read the data from chip once more.

2. Special Page Structure setting in data recovery toolsGenerally, data unit in FLASH device are composed of 512 bytes data plus some bytes of service word, i.e. 512+16. However, some FLASH devices have special page structure. The standard data unit is divided into several sections, namely sub data unit is less than 512 bytes. Another special structure is that several data unit will merge into bigger unit, namely the data unit is bigger than 512 bytes.

3. Data recovery tools against “Block is divided into sections”As in the above picture, the data unit has 528 bytes, which is divided into three sections: Data Unit Size=SectionSize1+SectionSize2+SectionSize3528=512+16=(176+4)+(168+4)+(168+8)

4. Data recovery tools against “Sections merge into bigger block”As in the above picture, four data units will merge into the data unit:Data Unit Size=SectionSize1+SectionSize2+SectionSize3+SectionSize44288=(1024+50)+(1024+46)+(1024+46)+(1024+50)

5. Data recovery tools against “Half Page”For some FLASH device, data will not be stored in a whole page. Instead, only the first half will be used and the second half will be filled with “FFFF”. Users need to select the option of Half Page, thus the program can correctly collect the data.

2. Drive Data Recovery Tools Data Compass Ver.7.40

Updated Function: Reset power when error occurs.
According to standard ATA protocol, BSY bit of status register will be set to "1" (active) to tell the host that HDD can't process any ATA command when HDD gets stuck. In such case, Data Compass can issue a soft reset, hard reset or power reset command to HDD and bring it to the status of DRD. During our data recovery job, we found that some portion of HDD especially some Barracuda 7200.11 and 7200.12 do not obey such ATA protocol most of the time: The BSY bit will not be set to be "1" even when HDD gets stuck; instead, the status register will still be ‘ready’. Thus, Data Compass can not monitor this and will continue to read but off course all the content will be "4040" as HDD gets stuck. In version 7.4, such kind of situation has been taken into consideration: Once you select the option of “Reset power when error occurs", the program will check the read content. If the content turns out to be all "4040", the program knows the HDD gets stuck (even though the status register reports ‘Ready’) and will reset the power to bring HDD to readiness, therefore the data in the rest of the sectors can be read properly.

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All users who installed the previous version of the above data recovery tools can simply install and use the new version of data recovery tools by downloading the installer of the data recovery tools from the web forum (users may need to login with a forum VIP account).
We are happy to receive your comments and questions on our data recovery tools to info@salvationdata.com Best regards,
SalvationDATA Customer Service Team

SalvationDATA are giving big discount to their data recovery tools for Thanksgiving and Christmas

From the official website of SalvationDATA, we learnt that due to the coming thanksgiving Day and Christmas Season they are providing their own season promotion to their data recovery tools-HD HPE PRO, HD Doctor Suite, Data Compass Standard, Data Compass Premium and Flash Doctor!

The promotion starts from November 4th and ends on December 31th!

From one of their sales people, customers are able to get SD flash doctor for free if they buy HD HPE PRO, HD Doctor Suite and Data Compass Premium. If this is true, it can be a good opportunity to get the tools for providing comprehensive data recovery services. It's said there are also other kind of promotion options with good discounts or with some gifts used for data recovery.

If you are the one who is interested in the promotion and data recovery tools, you can email edison{at}salvationdata.com and you will definitely get fast response. That email is specially for all European and African Customers.

For contact details, you can also check the following:

Europe and AfricaEmail: info at salvationdata.com (Replace at with @)
America ContinentEmail: usinfo at salvationdata.com (Replace at with @)
Asia and OceaniaEmail:apinfo at salvationdata.com (Replace at with @)

Data recovery Salon welcomes your comments and share with us your ideas, suggestions and experience. Data recovery salon is dedicated in sharing the most useful data recovery information with our users and only if you are good at data recovery or related knowledge, please kindly drop us an email and we will publish your article here. We need to make data recovery Salon to be the most professional and free data recovery E-book online.

Free Comprehensive Data Recovery Training to SalvationDATA European Customers in Chengdu in September

After many successful data recovery trainings to customers worldwide, SalvationDATA is going to launch comprehensive free data recovery training to European customers according to their requirements in the middle of September.

This data recovery training is specially designed for both beginners and professionals to learn more and share experience with each other. We especially welcome people who work in training sectors/institutions and eager to be SalvationDATA local training agencies after this training. .
This training will be based on SalvationDATA data recovery tools, demo on how to open disks, exchange heads/platters, firmware fix, data extraction and flash data recovery with flash doctor and most important is that our experienced engineers will share all the tips and tricks on using the tools and help to recover the data more successfully.

The general schedule of this data recovery training:
Date: September 14th to September 18th
Place: SalvationDATA headquarter office, Chengdu, China
Training course schedule:
09:30--12:00 Training time
12:00--14:00 Lunch time (Provided by SalvationDATA)
14:00--17:30 Training time

Training outline:

September 14th morning: Basic knowledge about HDD, file system, firmware, Etc
September 14th afternoon: Cloning and data extracting techniques; Data Compass Standard applications and case study.September
15th morning: Basic knowledge of RAID; Data Compass Premium applications and case study.September
15th afternoon: Maxtor HDD troubleshooting; HD Doctor for Maxtor applications and case study.September
16th morning: WD HDD troubleshooting; HD Doctor for WD applications and case study.September
16th afternoon: Seagate HDD troubleshooting; HD Doctor for Seagate applications and case study.
September 17th morning: Hitachi HDD troubleshooting; HD Doctor for Hitachi applications and case studySeptember
17th afternoon: Head/Platter Transplants, HD HPE PRO application, DiscussionSeptember
18th morning: Flash Doctor Introduction and application September
18th morning: Q&A, Cooperation Discussion

Remarks:1. At the end of each session there will be time arranged for Q&A on SalvationDATA
products.2. SalvationDATA will provide free lunch and accommodation for all participants.3. Participants are welcome to bring NAND-based flash storage devices for Flash Doctor tests (SD, SM, MMC, XD, USB Pendrive, MemoryStick, CompactFlash etc.)The applicants are only required to spend one minute to finish a simple on-line application and we will finally select 10 trainees from all the applicants (SalvationDATA registered users priority). Please join us now.

Check what our customers say about our data recovery training here.

For more details about this training please feel free to contact us.

Two Basic Concepts In Data Recovery Industry

Generally, data recovery engineers do recovery work using well-known software in this field but they don’t have a clear mind which software/toolkit is suitable for a particular problem. As there is no major of data recovery in this industry and most of the data recovery engineers only have the computer-related background, most of them mostly misunderstand some concepts and work flow of this field. Therefore, your ease of work will grow if you can make a clear difference of the physical data recovery and logical data recovery. One of data recovery process named 3+1 data recovery can help us to define these two different cases.

Data recovery process that leads to recovery or salvaging of data from physically crashed or damaged hard disk is known as Physical Data Recovery. When there is a physical damage with Hard Disk, need of Physical Data Recovery arises. Physical data recovery is the extraction of the raw data from a damaged disc. If a hard drive is not accessible by software such as the system BIOS, Windows' Disk Management, or other disk utilities it can be considered as truly dead and in need of physical data recovery.

In fact, physical data recovery is the most common problem that professional data recovery companies may face up to. Physical damage always causes at least some data loss, and in many cases the logical structures of the file system are damaged as well. A wide variety of failures can cause physical damage to storage media. CD-ROMs can have their metallic substrate or dye layer scratched off; hard disks can suffer any of several mechanical failures, such as head crashes and failed motors; and tapes can simply break.

Meanwhile, physical data recovery is essential when there is a physical problem with the media or plastics which prevents the data from being read normally. This type of recovery may include dealing with issues such as deteriorating magnetic coatings, cracked or broken reels/cartridge shells, creased tape edges, twisted or folded tape, stretched or broken tape, etc. This recovery type also includes capturing the data from media that has mistakenly subjected to adverse conditions such as water, mud, or other debris. While these physical issues are often difficult to handle, recovery of these types can usually be achieved in the high 98+ per cent range.

The chances of successful data recovery depend on the extent of the damage. Data recovery from a platter that has been heated up to Curie temperature (770 degrees Celsius for iron) is not even theoretically possible as this temperature completely demagnetizes the platters. Physical data recovery from a drive that has failed mechanically may not need any subsequent logical reconstruction if it can be successfully repaired, though in practice many physical repairs are followed by logical reconstruction if some data is permanently lost due to damaged disc surfaces.

Most physical damage cannot be repaired by end users. Some physical recoveries are very time consuming and can be expensive. In most cases, physical data recoveries offer excellent probabilities for a successful data recovery. Furthermore, end users generally do not have the hardware or technical expertise required to make these repairs; therefore, data recovery companies are consulted. These firms often use Class 100 clean room facilities to protect the media while repairs are being made. Different recovery experts offer different data recovery rates.

According to our investigation, in physical failures the average recovery time is anywhere from 5 to 10 business days. In rare circumstances it does take longer to recover the data, especially if there is extensive damage to the platters and/or we have to order hard to find components. The time of recovery usually depends on three variables:
1. What type of failure has occurred?
2. What's the extent of the damage?
3. Will it require the ordering of special components?
Now we can come to a conclusion that physical data recovery is a highly sophisticated, and often expensive service.

However, the more common damage type is logical damage to a file system. Logical damage can be caused by power outages, hardware problems (e.g. RAID controllers), driver problems, or system crashes. All of these events leave the file system in an inconsistent state causing such problems as drives reporting negative amounts of free space, system crashes, or physical loss of data.

There are hundreds of logical data recovery software in the market which can do this and some versions are free of charge too. So the main cost of data recovery equipment is the physical recovery tool kit which is professional but expensive. Personally, I recommend the equipments provided by SalvationDATA Technology ( URL: www.salvationdata.com ) which are easy to use, cool in functions and cost-competitive.

How to find your desired Data Recovery Tools

Data recovery is a promising industry and grows quickly in recent years, also global recession is bottoming out and US economy is recovering from the second quarter of this year, I believe that many existing companies will expand their business soon and need to buy new products to meet the growing data recovery service. Meanwhile, many are attempting to get into this line to dig treasure.

How to find your desired and sharpen data recovery tools? As I have been working in data recovery for many years and have experience of different tools, I am happy to give you guys some tips for reference and save your money.

1. Product functionalities and capabilities.
The common malfunctions of hard drives are bad sectors, firmware corruption and damaged head. There are many hard drives which suffered from multiple bad sectors. Clients usually only want some important file rather than the complete information, then it would be better if your tool can target and recover the specific client’s required files without imaging the full disk as it can maximally save your valuable data recovery time.

For firmware corruption, SA Emulation technology which has been popular for a while in this industry can aimed at recover data from those drives which have media defects in the SA, which is being undetected in the BIOS, then the tool can bypasses the SA boot failure, And by reading only the key modules such as P-List from the SA to access the user data area directly for data recovery.

2. Affordable price

There are many data recovery software available in the market, but there are only a few hardware and software integrated products provider. And there is a big difference in price. For example, the function of Data Compass is equivalent to Data Extractor plus DDI, but it cost less than half.

3. Value added service
Some providers offer lifelong free software upgrades and free technical assistance and users can access to the updated firmware database. Meanwhile, a few have to charge the update cost every year and you can only enjoy limited technical support.

4. Professional FREE Training
I would like to share some Free training opportunity with all of you, it would be great if you are able to take the full advantage of this rare and valuable opportunity.

SalvationDATA will have a FREE training on September in Chengdu office China (include free lunch and free accommodation) Also I heard from one of my contact in SalvationDATA that they plan to hold a FREE training in October at New Jersey USA.

Free Comprehensive Data Recovery Training to SalvationDATA European Customers in Chengdu in September

After many successful data recovery trainings to customers worldwide, SalvationDATA is going to launch comprehensive free data recovery training to European customers according to their requirements in the middle of September.

This data recovery training is specially designed for both beginners and professionals to learn more and share experience with each other. We especially welcome people who work in training sectors/institutions and eager to be SalvationDATA local training agencies after this training. .
This training will be based on SalvationDATA data recovery tools, demo on how to open disks, exchange heads/platters, firmware fix, data extraction and flash data recovery with flash doctor and most important is that our experienced engineers will share all the tips and tricks on using the tools and help to recover the data more successfully.

The general schedule of this data recovery training:

Date:
September 14th to September 18th
Place: SalvationDATA headquarter office, Chengdu, China
Training course schedule:09:30--12:00
Training time12:00--14:00
Lunch time (Provided by SalvationDATA)14:00--17:30
Training timeTraining outline:September 14th morning: Basic knowledge about HDD, file system, firmware, EtcSeptember 14th afternoon: Cloning and data extracting techniques; Data Compass Standard applications and case study.

September 15th morning: Basic knowledge of RAID; Data Compass Premium applications and case study.September 15th afternoon: Maxtor HDD troubleshooting; HD Doctor for Maxtor applications and case study.

September 16th morning: WD HDD troubleshooting; HD Doctor for WD applications and case study.

September 16th afternoon: Seagate HDD troubleshooting; HD Doctor for Seagate applications and case study.

September 17th morning: Hitachi HDD troubleshooting; HD Doctor for Hitachi applications and case studySeptember 17th afternoon: Head/Platter Transplants, HD HPE PRO application, Discussion

September 18th morning: Flash Doctor Introduction and application September 18th morning: Q&A, Cooperation Discussion

Remarks:1. At the end of each session there will be time arranged for Q&A on SalvationDATA products.2. SalvationDATA will provide free lunch and accommodation for all participants.3. Participants are welcome to bring NAND-based flash storage devices for Flash Doctor tests (SD, SM, MMC, XD, USB Pendrive, MemoryStick, CompactFlash etc.)The applicants are only required to spend one minute to finish a simple on-line application and we will finally select 10 trainees from all the applicants (SalvationDATA registered users priority). Please join us now.

Check what our customers say about our data recovery training here.
For more details about this training please feel free to contact us.

Comprehensive data recovery tools and Free data recovery training

Are you thinking about to start your own data recovery business?

Are you willing to succeed in the data recovery business?

Are you expecting some free but professional data recovery training?

If yes, you find the right place!

SalvationDATA provides you not only comprehensive data recovery tools to meet different level of data recovery, including logical data recovery, physical data recovery, Raid data recovery and flash data recovery, but provides with comprehensive data recovery training!

Only if you are able to buy the tools from SalvationDATA, can you get the training for free! You will be trained to open the disks, exchange heads and platters, and you can also learn how to recover data from firmware failures and how to use their tools step by step!

SalvationDATA data recovery tools provide lifelong software upgrade and this is really cool feature for all people who are interested in data recovery and one time cost, the customers get lifelong data recovery solutions!

If you are willing to learn more about SalvationDATA professional data recovery tools and free data recovery training, you can contact:

Email and MSN: edison[at]salvationdata.com
SalvationDATA European and African Dept.

We sincerely wish all people will succeed with us in data recovery field!

Start data recovery business wisely

2009 is a data recovery year and we made a research about the new data recovery busienss and found 60% new who bought data recovery tools are not exisiting data recovery companies but some IT companies, Computer forensic services providers, Computer labs even some Universities, training institutes and personals.

The following are some suggestions to start data recovery business wisely.

To enter a new field, the first thing is to learn about this field. When you are considering to start a data recovery business, you need to know Why Should I join in it, How to join it and How to develop it.

Why should I start data recovery business?

In this times of information, More and more people are keeping their data not only by some papers, but most often by computers, flash memories and other forms of storage medias. At the same time, the manufacturers are producing the related products at a amazing speed, such products are often upgraded frequently and these manufacturers are making a nice profit and creating a great potential market for data recovery business.Quality of the products, longevity of the products, human operation errors and damage, accident damage and natual disaster damages, etc, all of them are mothers of data recovery business.

Currently, most data recovery services are not affordable and reasonable to many end users, especially if your patient medias have some physical damages like heads, motor, platter damage, or if your patient medias have firmware problems, etc, such cases usually cost several hundred or thousand dollars and even more. As the competition in data recovery business is growing and the price recently in some countries are improving and goes down a little! And in most of Eastern European countries, Asian countries, African Countries and South American countries, data recovery business are still at the baby stage with great prospect.

Besides above, the financial crisis has a severe damage to many traditional industries and a large amount of people get unemployeed. What to do to make a living? Find another job or start a new business? Be fired again or be your own boss?

How to Start data recovery Business?

If you want to be your own boss and start a data recovery business, we have the following suggestions:

If you have a tight budget, you can make use of some free data recovery software and purchase some good data recovery software, you can find some qualified ones with Ontrack data recovery and Stellar information, these two are the world famous ones with their data recovery software. And hereafter, you are able to provide some logical data recovery services, and you can gain some profit from it. Actually if you are able to make best use of some free data recovery software, you are definitely saving your cost! Your customers are those who know little about computers or those who don’t want to do recoveries by themselves. If you charge reasonably and wisely and you get them.

If you have a tight budget, you can start with some special data recovery services, for example, you can start with...

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